Privacy Policy

This Privacy Policy describes how JV Electrical Contractors, LLC (“we,” “us,” “our,” or “JV Electrical”) collects, uses, discloses, and protects your personal information when you visit our website (jvelectricalcontractor.com), request our electrical contracting services, or interact with our business. By using our services or providing your information, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you request a quote, schedule a service, or contact us, we may collect:

• Name, email address, phone number, and mailing address
• Property address and service location details
• Payment information and billing details
• Project specifications and service history
• Business name and tax identification (for commercial clients)
• Emergency contact information (when applicable)

1.2 Usage Information

We automatically collect certain information when you use our website:

• IP address, browser type, and device information
• Pages visited, time spent on our website, and referring URLs
• Search queries and form submissions
• Location data (with your permission) to provide localized services

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze website traffic, and deliver personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

2. How We Use Your Information

We use your information for the following purposes:

• To provide electrical contracting services and project estimates
• To schedule appointments and dispatch technicians
• To process payments and manage invoicing
• To communicate with you about service appointments, project updates, and follow-ups
• To send you marketing communications and service reminders (with your consent)
• To respond to your inquiries and provide customer support
• To maintain service records and warranty information
• To improve our website and services
• To comply with legal obligations and industry regulations
• To protect our rights and ensure the safety of our employees and customers

3. SMS and Telephone Communications

3.1 SMS/Text Message Communications

Consent to Receive Text Messages: By providing your mobile phone number and opting in to receive text messages from JV Electrical Contractors, LLC, you expressly consent to receive automated marketing and promotional text messages, appointment reminders, service notifications, project updates, and other communications from us at the phone number you provide. You understand that consent is not a condition of purchase or receiving services.

Message Frequency: Message frequency varies depending on your service needs and preferences. You may receive appointment confirmations, technician dispatch notifications, project updates, payment reminders, and promotional offers. During active projects, you may receive multiple messages per day. For marketing messages, frequency typically does not exceed 8 messages per month.

Message and Data Rates: Standard message and data rates may apply based on your mobile carrier plan. Check with your mobile carrier for details about your messaging plan and any charges that may apply.

Opt-Out Instructions: You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. You may also reply HELP for assistance or call us directly. After you opt out, you will receive a one-time confirmation message. You may continue to receive text messages for a short period while we process your request. Please note that opting out of promotional messages does not opt you out of transactional messages related to scheduled services or active projects.

Supported Carriers: Our SMS service is available on all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. However, not all mobile devices or carriers may be supported.

Changing Your Phone Number: If you change your mobile phone number, please notify us immediately to ensure you continue to receive important service notifications and to stop messages to your old number. You can update your contact information by calling our office or emailing us.

3.2 Telephone Communications

Consent to Receive Calls: By providing your telephone number, you consent to receive calls from JV Electrical Contractors, LLC, including automated or pre-recorded calls and calls made using an automatic telephone dialing system, for the following purposes: service appointment confirmations and reminders, technician arrival notifications, project estimates and quotes, service completion follow-ups, payment and billing inquiries, emergency service coordination, promotional offers and seasonal maintenance reminders, customer satisfaction surveys, and general customer service matters. You understand that your consent is not required as a condition of purchasing any goods or services.

Types of Calls: We may contact you by phone for appointment scheduling and confirmations, technician dispatch notifications, project estimates and consultations, emergency electrical service coordination, invoice and payment discussions, follow-up on completed work, promotional offers for electrical services, seasonal maintenance reminders, customer satisfaction surveys, and general inquiries and customer service.

Opt-Out Instructions: You may opt out of receiving promotional calls at any time by informing us during a call, contacting our office directly, emailing us at info@jvelectricalcontractor.com, or notifying us in writing. Please note that even if you opt out of promotional calls, we may still contact you regarding scheduled appointments, active projects, emergency services, invoicing, or other transactional matters related to services you have requested.

3.3 Do Not Call Registry

If your telephone number is registered on the National Do Not Call Registry, we will not contact you with promotional calls unless you have provided express written consent to receive such calls or we have an established business relationship with you as permitted by law. An established business relationship exists when you have contacted us to inquire about our services or have used our services within the past 18 months.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers and Subcontractors: We may share information with third-party service providers, suppliers, and licensed subcontractors who assist us in providing electrical services, including payment processors, scheduling software providers, SMS messaging services, background check providers for our technicians, and equipment suppliers. These parties are contractually obligated to protect your information and use it only for the purposes we specify.

Regulatory and Permitting Authorities: We may share information with local building departments, electrical inspection authorities, and other regulatory bodies as required to obtain permits, schedule inspections, and ensure compliance with electrical codes and safety regulations.

Business Transfers: If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and your choices regarding your information.

Legal Requirements: We may disclose your information if required by law, court order, subpoena, or governmental authority, or when we believe disclosure is necessary to comply with electrical safety regulations, protect our rights, your safety, or the safety of others, or to prevent fraud or illegal activity.

With Your Consent: We may share your information with third parties when you have given us explicit permission to do so, such as with your property manager, homeowner association, or insurance company.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure storage of records, encrypted transmission of sensitive data, restricted access to customer information, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We retain your information for as long as necessary to provide services, comply with legal obligations (including warranty and tax requirements), resolve disputes, and enforce our agreements. Service records may be retained for up to 7 years or as required by law.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Portability: You may request access to the personal information we hold about you, including service records and project history, and receive a copy in a portable format.
• Correction: You may request that we correct inaccurate or incomplete information in your records.
• Deletion: You may request that we delete your personal information, subject to certain exceptions required by law, warranty obligations, and record-keeping requirements.
• Opt-Out of Marketing: You may opt out of receiving marketing communications by clicking the unsubscribe link in any promotional email, replying STOP to text messages, or contacting us directly. Opting out of marketing does not affect transactional communications related to your services.
• Cookie Preferences: You may manage your cookie preferences through your browser settings.

To exercise any of these rights, please contact us at info@jvelectricalcontractor.com or call our office. We will respond to your request within a reasonable timeframe as required by applicable law.

7. State Privacy Rights

Depending on your state of residence, you may have additional privacy rights. California residents have rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of the categories and specific pieces of personal information we have collected, the categories of sources, the business purposes for collection, and the categories of third parties with whom we share information. You also have the right to request deletion of your personal information and to opt out of the sale of your personal information. We do not sell personal information. Residents of other states may have similar rights under their state laws. To exercise your state privacy rights, contact us at info@jvelectricalcontractor.com.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. Our electrical contracting services are provided to adult property owners, tenants with authorization, or business entities. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by JV Electrical Contractors, LLC, including links to manufacturers, suppliers, or review platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will post the updated policy on our website with a revised effective date. Your continued use of our services after any changes indicates your acceptance of the updated policy. For material changes, we may provide additional notice, such as through email, text message, or a prominent notice on our website.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Last Updated: December 23, 2025